Device Guides

Samsung Galaxy Note 10.1

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I can't turn on my tablet

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

We found 10 possible causes:

  1. Your SIM is blocked
  2. An incorrect PIN is entered
  3. The lock code is turned on
  4. Your SIM is faulty
  5. Your tablet isn't turned on correctly
  6. Your tablet is locked to Optus
  7. Your tablet is locked to another service provider
  8. You're asked to key in your PUK
  9. The battery is flat
  10. Your tablet isn't assembled correctly
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