Device Guides

I can't use my internet browser

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Huawei B628
Huawei B628

Before you start this troubleshooting guide you need to check one important thing:

Can you use your router's connection to access the internet?

It's important to find out if your router has an internet connection. If your router doesn't have an internet connection, you need to solve this problem first. When the problem is solved, you'll most likely also be able to use your internet browser.

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