Device Guides
I can't use tethering on my mobile phone
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Your computer and phone haven't been set up for tethering correctly: Set up your mobile phone and computer for tethering.
List view
1. 1. Connect mobile phone and computer
Open the cover on the left side of your mobile phone.
Connect the data cable to the tablet phone socket and to your computer's USB port.
2. 2. Turn tethering on or off
Slide two fingers down the display starting from the top edge of your mobile phone.
Tap Settings.
Tap Settings.
Tap More....
Tap Tethering & portable hotspot.
Tap USB tethering until the function is turned on.
Tap OK.
3. 3. Establish connection
An internet connection from your computer via your mobile phone is automatically established.
When the connection is established, you can access the internet from your computer.
When the connection is established, you can access the internet from your computer.