Device Guides

Sony Xperia Z3

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Screen lock is turned on: Turn off screen lock.

List view

Choose one of the following options:
Turn screen lock on or off, go to 1a.
Select setting for automatic screen lock, go to 1b.

To turn on the screen lock:
Briefly tap On/Off.

To turn off the screen lock:
Briefly tap On/Off.
Slide you finger up or down on the display.

Slide two fingers down the display starting from the top edge of your mobile phone.
Tap Settings.

Tap Display.

Tap Sleep.

Tap the required period.

Tap the home icon to return to the home screen.

Step 1 of 8

Choose one of the following options:Turn screen lock on or off, go to 1a.Select setting for automatic screen lock, go to 1b.

Step 2 of 8

To turn on the screen lock:Briefly tap On/Off.

Step 3 of 8

To turn off the screen lock:Briefly tap On/Off.Slide you finger up or down on the display.

Step 4 of 8

Slide two fingers down the display starting from the top edge of your mobile phone.Tap Settings.

Step 5 of 8

Tap Display.

Step 6 of 8

Tap Sleep.

Step 7 of 8

Tap the required period.

Step 8 of 8

Tap the home icon to return to the home screen.

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