Device Guides

Sony Xperia Z3 Compact

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I can't connect to another Bluetooth device

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

Bluetooth isn't turned on on your mobile phone: Turn on Bluetooth.

List view

1. 1. Find "Bluetooth"

Slide two fingers down the display starting from the top edge of your mobile phone.
Tap Settings.
Tap Bluetooth.

2. 2. Turn Bluetooth on or off

Tap the indicator next to "Bluetooth" to turn the function on or off.
If you turn on the function:
Tap the name of your mobile phone to turn Bluetooth visibility on or off.

3. 3. Return to the home screen

Tap the home icon to return to the home screen.
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