Device Guides

Sony Xperia Z3 Compact

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My mobile phone doesn't play a message tone when I receive a message

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The message tone has been turned off: Choose message tone.

List view

1. 1. Find "Settings"

Tap the message icon.
Tap the menu icon.
Tap Settings.

2. 2. Turn on notifications

Tap Notifications until the function is turned on.

3. 3. Choose message tone

Tap Notification tone.
Tap the different message tones to listen to them.
Once you've found a message tone you like, tap Done.

4. 4. Return to the home screen

Tap the home icon to return to the home screen.
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