Device Guides

Sony Xperia Z2

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Enter the correct message centre number.

Step 1 of 6

1. Tap the message icon.

Step 2 of 6

2. Tap the menu icon.

Step 3 of 6

3. Tap Settings.

Step 4 of 6

4. Tap SMS centre number.

Step 5 of 6

5. Key in +61411990001 and tap OK.

Step 6 of 6

6. Tap the home icon to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 2:

The message centre number is incorrect

Solution:

Enter the correct message centre number.

1. Find "Settings"

Tap the message icon.

Tap the menu icon.

Tap Settings.

2. Save the message centre number

Tap SMS centre number.

Key in +61411990001 and tap OK.

3. Return to the home screen

Tap the home icon to return to the home screen.

Did this solution solve the problem?

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