Device Guides

Sony Xperia Z2

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I can't use one of my apps

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Sony Xperia Z2
Sony Xperia Z2

We found 7 possible causes:

  1. The required app is damaged or deleted
  2. There's an error in the operating system on your mobile phone
  3. You aren't using the latest version of the app
  4. You've got a new phone number
  5. You installed the app on another memory card
  6. The memory is full
  7. There's no internet connection
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