Device Guides

Sony Xperia Z2

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I can't use GPS navigation

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

GPS has been turned off: Turn on GPS.

List view

1. 1. Find "Location"

Slide two fingers down the display starting from the top edge of your mobile phone.
Tap Settings.
Tap Location.

2. 2. Turn use of GPS position for apps on or off

Tap the indicator next to "Location" to turn the function on or off.
If you turn on the function:
Tap Agree.
Tap Agree.
Tap Mode.
Continue to step 3.
If you turn off the function:
Continue to step 4.

3. 3. Choose option

Choose one of the following options:
Turn on satellite-based and network-based GPS, go to 3a.
Turn on network-based GPS, go to 3b.
Turn on satellite-based GPS, go to 3c.
Sony Xperia Z2

4. 4. 3a - Turn on satellite-based and network-based GPS

Tap High accuracy.

5. 5. 3b - Turn on network-based GPS

Tap Battery saving.

6. 6. 3c - Turn on satellite-based GPS

Tap Device only.

7. 7. Return to the home screen

Tap the home icon to return to the home screen.
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