Device Guides

Sony Xperia Z2

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I can't take pictures using the camera

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

The phone memory is full and your mobile phone is set to save pictures in this memory: Set your mobile phone to save pictures on the memory card.

List view

1. 1. Turn on the camera

Tap the Camera key.

2. 2. Select settings

The following steps describe how you:
Zoom in or out
Turn flash on or off
Select resolution
Turn geotagging on or off
Select memory
Take a picture
Sony Xperia Z2

3. 3. Zoom in or out

Tap the upper or lower part of the Volume key.

4. 4. Turn flash on or off

Tap the flash icon.
To turn on the flash:
Tap Fill flash or Red-eye reduction.
To turn off the flash:
Tap Off.

5. 5. Select resolution

Tap the camera mode icon.
Tap Manual.
Tap the menu icon.
Tap Resolution.
Tap the required resolution.

6. 6. Turn geotagging on or off

Tap the settings icon.
Tap Geotagging to turn the function on or off.

7. 7. Select memory

Tap Data storage.
Tap Internal storage or SD card.
Tap the return icon.

8. 8. Take a picture

Point the camera lens at the required object and tap the camera icon.
The picture is saved automatically.

9. 9. Return to the home screen

Tap the dot in the middle to return to the home screen.
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