Device Guides

Sony Xperia Z2

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I can't make voice calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Sony Xperia Z2
Sony Xperia Z2

We found 10 possible causes:

  1. You number has been suspended due to non-payment
  2. You've turned on manual network selection and are out of range of the selected network
  3. Flight mode is turned on
  4. No credit on your prepaid phone card
  5. There may be a temporary network problem
  6. There's an error at the receiving end
  7. Poor or no network coverage
  8. Fixed dialing is turned on
  9. You're abroad and roaming isn't included in your rate plan
  10. Your mobile phone is set to connect to 4G networks only
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