Device Guides

Sony Xperia Z1

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I can't access the internet

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Wi-Fi isn't turned on on your mobile phone: Turn on Wi-Fi.

List view

1. 1. Turn Wi-Fi on or off

Slide your finger down the display starting from the top edge of your mobile phone.
Tap Wi-Fi to turn the function on or off.

2. 2. Return to the home screen

Tap the home icon to return to the home screen.
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