Device Guides

Sony Xperia Z1

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I can't receive any calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Sony Xperia Z1
Sony Xperia Z1

Before you start this troubleshooting guide you need to check one important thing:

Can you make a voice call?

It's important first to find out if you can make a call. If you can't make a call, you need to solve this problem. By solving this problem you'll most likely solve your problem with receiving calls.


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