Device Guides

Sony Xperia Z1

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I can't make voice calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Sony Xperia Z1
Sony Xperia Z1

We found 10 possible causes:

  1. Poor or no network coverage
  2. There's an error at the receiving end
  3. There may be a temporary network problem
  4. Your mobile phone is set to connect to 3G networks only
  5. You number has been suspended due to non-payment
  6. You've turned on manual network selection and are out of range of the selected network
  7. Flight mode is turned on
  8. No credit on your prepaid phone card
  9. Fixed dialing is turned on
  10. You're abroad and roaming isn't included in your rate plan
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