Device Guides

Sony Xperia Z1

Change device Change device

My mobile phone's touch screen doesn't work

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Your mobile phone isn't responding: Restart your mobile phone.

List view

1. 1. Restart your mobile phone

Turn off your mobile phone.
Wait for 10 -15 seconds.
Turn on your mobile phone again.
Sony Xperia Z1
Did this solution solve the problem?
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks