Device Guides

Sony Xperia Z1

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Choose message tone.

Step 1 of 8

1. Tap the message icon.

Step 2 of 8

2. Tap the menu icon.

Step 3 of 8

3. Tap Settings.

Step 4 of 8

4. Tap Notifications until the function is turned on.

Step 5 of 8

5. Tap Notification tone.

Step 6 of 8

6. Tap the different message tones to listen to them.

Step 7 of 8

7. Once you've found a message tone you like, tap Done.

Step 8 of 8

8. Tap the home icon to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 1:

The message tone has been turned off

Solution:

Choose message tone.

1. Find "Settings"

Tap the message icon.

Tap the menu icon.

Tap Settings.

2. Turn on notifications

Tap Notifications until the function is turned on.

3. Choose message tone

Tap Notification tone.

Tap the different message tones to listen to them.

Once you've found a message tone you like, tap Done.

4. Return to the home screen

Tap the home icon to return to the home screen.

Did this solution solve the problem?

Yes No

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