Device Guides

Sony Xperia Z1

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I can't turn on my mobile phone

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Charge the battery.

Possible cause 1:

The battery is flat


Charge the battery.

1. Connect the charger to your mobile phone
Open the cover on the left side of your mobile phone.
Connect the charger to the socket and to a power point.
When the battery charging icon is displayed, charging is in progress.
2. End charging
When the battery is fully charged, you can remove the charger from the power point and your mobile phone.

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