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Sony Xperia Z

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I can't use GPS navigation

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

GPS has been turned off: Turn on GPS.

List view

1. 1. Find "Location services"

Slide your finger down the display starting from the top edge of your mobile phone.
Tap the settings icon.

Tap Location services.

2. 2. Turn location access for apps on or off

Tap Access to my location to turn the function on or off.

If you turn on the function:
Tap Agree.

Tap Agree.

3. 3. Turn satellite-based GPS on or off

Tap GPS satellites to turn the function on or off.

If you turn on the function:
Tap Agree.

4. 4. Turn network-based GPS on or off

Tap Google's location service to turn the function on or off.

If you turn on the function:
Tap Agree.

Tap Agree.

5. 5. Return to the home screen

Tap the home icon to return to the home screen.

Step 1 of 11

Slide your finger down the display starting from the top edge of your mobile phone.Tap the settings icon.

Step 2 of 11

Tap Location services.

Step 3 of 11

Tap Access to my location to turn the function on or off.

Step 4 of 11

If you turn on the function:Tap Agree.

Step 5 of 11

Tap Agree.

Step 6 of 11

Tap GPS satellites to turn the function on or off.

Step 7 of 11

If you turn on the function:Tap Agree.

Step 8 of 11

Tap Google's location service to turn the function on or off.

Step 9 of 11

If you turn on the function:Tap Agree.

Step 10 of 11

Tap Agree.

Step 11 of 11

Tap the home icon to return to the home screen.

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