Device Guides


I can't receive any calls

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Select a longer delay for the call divert.

Possible cause 1:

Missed calls are diverted too fast

Solution:

Select a longer delay for the call divert.

1. Find "Call forwarding"
Slide your finger down the display starting from the top edge of your mobile phone.
Tap the settings icon.
Tap Call settings.
Tap Call forwarding.
2. Select divert type
After a moment the current settings are displayed.
Tap one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable
3. Divert calls to voicemail
Key in +61411000321 and tap Enable.
4. Return to the home screen
Tap the home icon to return to the home screen.

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