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Sony Xperia Z

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I can't receive any calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Missed calls are diverted too fast: Select a longer delay for the call divert.

List view

1. 1. Find "Call forwarding"

Slide your finger down the display starting from the top edge of your mobile phone.
Tap the settings icon.

Tap Call settings.

Tap Call forwarding.

2. 2. Select divert type

After a moment the current settings are displayed.

Tap one of the following options:
Always forward

Forward when busy

Forward when unanswered

Forward when unreachable

3. 3. Divert calls to voicemail

Key in +61411000321 and tap Enable.

4. 4. Return to the home screen

Tap the home icon to return to the home screen.

Step 1 of 10

Slide your finger down the display starting from the top edge of your mobile phone.Tap the settings icon.

Step 2 of 10

Tap Call settings.

Step 3 of 10

Tap Call forwarding.

Step 4 of 10

After a moment the current settings are displayed.

Step 5 of 10

Tap one of the following options:Always forward

Step 6 of 10

Forward when busy

Step 7 of 10

Forward when unanswered

Step 8 of 10

Forward when unreachable

Step 9 of 10

Key in +61411000321 and tap Enable.

Step 10 of 10

Tap the home icon to return to the home screen.

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