Device Guides

Samsung Galaxy Z Fold5

Change device Change device

I can't connect to another Bluetooth device

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Bluetooth is turned off on your mobile phone: Turn on Bluetooth.

List view

1. Turn Bluetooth on or off

Slide two fingers downwards starting from the top the screen.
Tap the Bluetooth icon to turn the function on or off.
If you turn on Bluetooth, your mobile phone is visible to all Bluetooth devices.

2. Return to the home screen

Tap the Home key to return to the home screen.
Did this solution solve the problem?
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks