Device Guides

Samsung Galaxy Z Fold5

Change device Change device

Another Bluetooth device can't connect to my mobile phone

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Samsung Galaxy Z Fold5
Samsung Galaxy Z Fold5

We found 2 possible causes:

  1. Bluetooth or Bluetooth visibility is turned off on your mobile phone
  2. The distance between the two devices is too long
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks