Device Guides

Samsung Galaxy Z Flip4

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I can't receive voice calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Divert of all calls is turned on: Cancel all diverts.

List view

1. Find "Call forwarding"

Tap the phone icon.
Tap the menu icon.
Tap Settings.
Tap Supplementary services.
Tap Call forwarding.

2. Cancel all diverts

Tap the required divert type.
Tap Disable.

3. Return to the home screen

Tap the Home key to return to the home screen.
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