Device Guides
Samsung Galaxy Watch Ultra
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I can't send and receive email
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
The email isn't written correctly: See how to write and send an email.
List view
1. Read email
Slide your finger upwards starting from the bottom of the screen.
Tap the email icon.
To read email on your smartwatch, you need to set up your email account on your mobile phone using the Microsoft Outlook app.
Tap Inbox.
Tap the required email to read it.
2. Reply to email using voice
Tap Reply.
Tap the microphone icon and follow the instructions on the screen to record and send the required reply.
3. Reply to email using text input
Tap Reply.
Tap the keypad icon and follow the instructions on the screen to write and send the required reply.
4. Reply to email using quick reply
Tap Reply.
Tap the required reply.
5. Delete email
Tap Delete.
6. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 12
Slide your finger upwards starting from the bottom of the screen.
Step 2 of 12
Tap the email icon.
Step 3 of 12
Tap Inbox.
Step 4 of 12
Tap the required email to read it.
Step 5 of 12
Tap Reply.
Step 6 of 12
Tap the microphone icon and follow the instructions on the screen to record and send the required reply.
Step 7 of 12
Tap Reply.
Step 8 of 12
Tap the keypad icon and follow the instructions on the screen to write and send the required reply.
Step 9 of 12
Tap Reply.
Step 10 of 12
Tap the required reply.
Step 11 of 12
Tap Delete.
Step 12 of 12
Tap the Home key to return to the home screen.
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