Device Guides

Samsung Galaxy Watch Ultra

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I can't use mobile data on my smartwatch

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Samsung Galaxy Watch Ultra
Samsung Galaxy Watch Ultra

We found 4 possible causes:

  1. Your smartwatch isn't correctly set up for mobile data.
  2. Data isn't included in your rate plan
  3. There's an error in the operating system on your smartwatch
  4. Flight mode is turned on
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