Device Guides

Samsung Galaxy Watch Ultra

Change device Change device

My smartwatch doesn't register my activity

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Samsung Galaxy Watch Ultra
Samsung Galaxy Watch Ultra

We found 2 possible causes:

  1. Your smartwatch is too loose on your wrist
  2. There's an error in the operating system on your smartwatch
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks