Device Guides

Samsung Galaxy Watch Ultra

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I can't play music

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

The headset isn't working: Check that the headset is correctly connected to your smartwatch or try again with another headset.

List view

1. Find "Bluetooth"

Slide your finger upwards starting from the bottom of the screen.
Tap the settings icon.
Tap Connections.
Tap Bluetooth.

2. Turn on Bluetooth

Tap the indicator below "Bluetooth to turn on the function.
Your Bluetooth headset needs to be turned on and be ready to connect via Bluetooth.

3. Pair Bluetooth headset with your smartwatch

Tap the required device.
Tap the confirm icon.

4. Return to the home screen

Tap the Home key to return to the home screen.
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