Device Guides

Samsung Galaxy Watch Ultra

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I can't connect to another Bluetooth device

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Bluetooth is turned off on your smartwatch: Turn on Bluetooth.

List view

1. Find "Bluetooth"

Slide your finger upwards starting from the bottom of the screen.
Tap the settings icon.
Tap Connections.
Tap Bluetooth.

2. Turn Bluetooth on or off

Tap the indicator below "Bluetooth" to turn the function on or off.

3. Return to the home screen

Tap the Home key to return to the home screen.
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