Device Guides
I can't connect to another Bluetooth device
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
We found 6 possible causes:
- Bluetooth is turned off on your smartwatch
- Bluetooth is turned off on the other device
- The distance between the two devices is too long
- There's an error on the other device
- The other Bluetooth device isn't compatible with your smartwatch
- Bluetooth pairing mode is turned off on the other device