Device Guides

Samsung Galaxy Watch Ultra

Change device Change device

My smartwatch doesn't respond

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

There's an error in the operating system on your smartwatch: Restart your smartwatch.

List view

1. Restart your smartwatch

Tap and hold the Home key until your smartwatch restarts.
Did this solution solve the problem?
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks