Device Guides
I can't update the software on my smartwatch
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 5:
The software isn't updated correctly: See how to update the software on your smartwatch.
List view
1. Update smartwatch software
Slide your finger upwards starting from the bottom of the screen.
Tap the settings icon.
Tap Software update.
Tap Download and install. If a new software version is available, it's displayed. Follow the instructions on the screen to update the smartwatch software.