Device Guides

Samsung Galaxy Watch Ultra

Android Wear OS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

There is not enough power on the battery: Charge the battery to at least 50 percent.

List view

Connect the charger to a power point.

Place the back of your smartwatch on the magnetic charger allowing it to click into place.

When the battery charging icon is displayed, charging is in progress.

Step 1 of 3

Connect the charger to a power point.

Step 2 of 3

Place the back of your smartwatch on the magnetic charger allowing it to click into place.

Step 3 of 3

When the battery charging icon is displayed, charging is in progress.

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