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Samsung Galaxy Watch Ultra

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How to
Troubleshoot
Specs

I can't update the software on my smartwatch

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Samsung Galaxy Watch Ultra
Samsung Galaxy Watch Ultra

We found 5 possible causes:

  1. There is not enough power on the battery
  2. Wi-Fi is turned off
  3. There's not enough free memory on your smartwatch
  4. There's an error in the operating system on your smartwatch
  5. The software isn't updated correctly
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