Device Guides

Samsung Galaxy Watch Ultra

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I can't turn on my smartwatch

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The battery is flat: Charge the battery.

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1. Charge the battery

Connect the charger to a power point.
Place the back of your smartwatch on the magnetic charger allowing it to click into place.
When the battery charging icon is displayed, charging is in progress.
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