Device Guides

Samsung Galaxy Watch Ultra

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I can't pair my smartwatch with my mobile phone

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Samsung Galaxy Watch Ultra
Samsung Galaxy Watch Ultra

We found 3 possible causes:

  1. The Wi-Fi connection is poor
  2. Pairing and activation isn't done correctly
  3. There's an error in the operating system on your smartwatch or on your mobile phone
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