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Samsung Galaxy Watch Ultra

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How to
Troubleshoot
Specs

I can't charge my smartwatch

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Samsung Galaxy Watch Ultra
Samsung Galaxy Watch Ultra

We found 6 possible causes:

  1. You are not using the included official charger
  2. The power point used isn't working
  3. The charger isn't correctly connected to your smartwatch
  4. There's a problem with the charger
  5. The charger is faulty
  6. The battery is faulty
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