Device Guides
Samsung Galaxy Watch Active2
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Search in Samsung Galaxy Watch Active2
I can't play music
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
The headset isn't working: Check that the headset is correctly connected to your smartwatch or try again with another headset.
List view
1. Find "Bluetooth"
Tap the Home key.
Tap the settings icon.
Tap Connections.
Tap Bluetooth.
2. Turn on Bluetooth
Tap Bluetooth to turn on the function.
3. Pair Bluetooth headset with your smartwatch
Tap Bluetooth audio.
Tap the required Bluetooth headset.
Your Bluetooth headset needs to be turned on and be ready to connect via Bluetooth.
4. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 8
Tap the Home key.
Step 2 of 8
Tap the settings icon.
Step 3 of 8
Tap Connections.
Step 4 of 8
Tap Bluetooth.
Step 5 of 8
Tap Bluetooth to turn on the function.
Step 6 of 8
Tap Bluetooth audio.
Step 7 of 8
Tap the required Bluetooth headset.
Step 8 of 8
Tap the Home key to return to the home screen.
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