Device Guides

Samsung Galaxy Watch Active2

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I can't install apps

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The selected app isn't available in your country: Search for similar apps or wait until the required app becomes available in your country.

List view

1. Find "Discover"

On your mobile phone: Tap Galaxy Wearable.
On your mobile phone: Tap Discover.

2. Find app

On your mobile phone: Tap View more below the required category.
On your mobile phone: Tap the search icon.
On your mobile phone: Key in the name or subject of the required app and tap the search icon.

3. Install app

On your mobile phone: Tap the required app.
On your mobile phone: Tap Install and follow the instructions on the screen to install the app.
If you've selected a paid app, tap the price to install the app.
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