Device Guides
Samsung Galaxy Watch Active2
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I can't use Wi-Fi
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
No connection to a Wi-Fi network is established: Connect to a Wi-Fi network.
List view
1. Find "Wi-Fi"
Tap the Home key.
Tap the settings icon.
Tap Connections.
Tap Wi-Fi.
2. Turn on Wi-Fi
Tap Wi-Fi.
Tap the required setting.
You can select if your smartwatch should only turn on Wi-Fi when not connected to your mobile phone, or if Wi-Fi should always be turned on. If your smartwatch is connected to your mobile phone via Bluetooth, it will automatically use your mobile phone's Wi-Fi connection.
Tap the confirm icon.
3. Connect to a Wi-Fi network
Tap the required Wi-Fi network.
If the Wi-Fi network is password protected, a lock icon is displayed next to the name of the Wi-Fi network. You can get the password from the network provider or administrator.
Tap Password.
Tap Enter password.
Key in the password for the Wi-Fi network and tap Done.
Tap Connect.
4. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 13
Tap the Home key.
Step 2 of 13
Tap the settings icon.
Step 3 of 13
Tap Connections.
Step 4 of 13
Tap Wi-Fi.
Step 5 of 13
Tap Wi-Fi.
Step 6 of 13
Tap the required setting.
Step 7 of 13
Tap the confirm icon.
Step 8 of 13
Tap the required Wi-Fi network.
Step 9 of 13
Tap Password.
Step 10 of 13
Tap Enter password.
Step 11 of 13
Key in the password for the Wi-Fi network and tap Done.
Step 12 of 13
Tap Connect.
Step 13 of 13
Tap the Home key to return to the home screen.
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