Device Guides

Samsung Galaxy Watch Active2

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I can't use mobile data on my smartwatch

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Your smartwatch isn't correctly set up for mobile data.: Set up mobile data on your smartwatch.

List view

1. Find "Connections"

Tap the Home key.
Tap the settings icon.
Tap Connections.

2. Set up mobile data

Tap Mobile networks.
Tap the confirm icon and follow the instructions on the screen to set up mobile data.
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