Device Guides
Samsung Galaxy Tab S9 5G
Search in Samsung Galaxy Tab S9 5G
I can't start my tablet
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
The lock code is turned on: Turn off the lock code.
1. Find "Screen lock type"
2. Create lock code using your fingerprint
3. Turn off use of lock code
4. Return to the home screen
Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Lock screen.
Tap Screen lock type.
Tap Fingerprints.
Tap Continue.
Tap Next.
Tap the required lock code and follow the instructions on the screen to create an additional lock code.
Tap Register.
Follow the instructions on the screen to create the lock code using your fingerprint.
Tap Done.
Tap Screen lock type and key in the additional lock code you created earlier.
Tap None.
Tap Remove data.
Tap Remove.
Tap the Home key to return to the home screen.
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