Device Guides

Samsung Galaxy Tab S4

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I can't use the internet connection on my tablet

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Set up your tablet for internet.

Possible cause 2:

Your tablet hasn't been correctly set up for internet

Solution:

Set up your tablet for internet.

Find "Access Point Names"
Slide your finger downwards starting from the top of the screen.
Tap the settings icon.
Tap Connections.
Tap Mobile networks.
Tap Access Point Names.
Create new data connection
Tap ADD.
Tap Name.
Key in Optus Yes Internet and tap OK.
Enter APN
Tap APN.
Key in yesinternet and tap OK.
Enter country code
Tap MCC.
Key in 505 and tap OK.
Enter network code
Tap MNC.
Key in 02 and tap OK.
Select authentication type
Tap Authentication type.
Tap PAP.
Enter APN type
Tap APN type.
Key in default and tap OK.
Save data connection
Tap the menu icon.
Tap Save.
Tap the field next to the data connection to activate it.
Return to the home screen
Tap the Home key to return to the home screen.

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