Device Guides

Samsung Galaxy Tab S4

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No ringtone is heard on incoming calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Silent mode is turned on: Turn off silent mode.

List view

1. Turn silent mode on or off

Slide your finger downwards starting from the top of the screen.
Tap the sound mode icon the necessary number of times to turn silent mode on or off.

2. Return to the home screen

Tap the Home key to return to the home screen.
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