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Samsung Galaxy Tab S3

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Android 7.0

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I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

See how to write and send an MMS.

Step 1 of 13

1. Tap Messages.

Step 2 of 13

2. Tap the new message icon.

Step 3 of 13

3. Tap the search field and key in the first letters of the recipient's name.

Step 4 of 13

4. Tap the required contact.

Step 5 of 13

5. Tap COMPOSE.

Step 6 of 13

6. Tap the text input field and write the text for your MMS.

Step 7 of 13

7. Tap the attachment icon.

Step 8 of 13

8. Tap GALLERY.

Step 9 of 13

9. Tap From Gallery and go to the required folder.

Step 10 of 13

10. Tap the required picture.

Step 11 of 13

11. Tap DONE.

Step 12 of 13

12. Tap SEND when you've written your MMS.

Step 13 of 13

13. Tap the Home key to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 3:

The MMS isn't written correctly

Solution:

See how to write and send an MMS.

Create new MMS

Tap Messages.

Tap the new message icon.

Select recipient

Tap the search field and key in the first letters of the recipient's name.

Tap the required contact.

Write text

Tap COMPOSE.

Tap the text input field and write the text for your MMS.

Insert picture

Tap the attachment icon.

Tap GALLERY.

Tap From Gallery and go to the required folder.

Tap the required picture.

Tap DONE.

Send the MMS

Tap SEND when you've written your MMS.

Return to the home screen

Tap the Home key to return to the home screen.

Did this solution solve the problem?

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