Device Guides

Samsung Galaxy Tab S3

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I can't send and receive email

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


See how to write and send an email.

Possible cause 1:

The email isn't written correctly

Solution:

See how to write and send an email.

Find "Email"
Tap Apps.
Tap Samsung.
Tap Email.
Select email account
Slide your finger right starting form the left side of the screen.
Tap the required email account.
Create new email
Tap the new email icon.
Select recipient
Tap the field next to "To" and key in the first letters of the recipient's name.
Tap the required contact.
Enter subject
Tap Subject and key in the required subject.
Write text
Tap the text input field and write the text for your email.
Attach file
Tap ATTACH.
Tap OTHER.
Tap My Files and go to the required folder.
Tap the required file.
Tap DONE.
Send the email
Tap SEND when you've finished your email.
Return to the home screen
Tap the Home key to return to the home screen.

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