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Samsung Galaxy Tab S3

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Android 7.0

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I can't use Wi-Fi

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Open the internet browser and log on.

Step 1 of 8

1. Tap Internet.

Step 2 of 8

2. Tap the address bar.

Step 3 of 8

3. Key in the address of the required website and tap Go.

Step 4 of 8

4. Tap the menu icon.

Step 5 of 8

5. Key in the required name of the bookmark and tap SAVE.

Step 6 of 8

6. Tap the bookmarks icon.

Step 7 of 8

7. Tap the required bookmark.

Step 8 of 8

8. Tap the Home key to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 4:

Your tablet is connected to a Wi-Fi network, but you're not logged on

Solution:

Open the internet browser and log on.

Open internet browser

Tap Internet.

Enter web address

Tap the address bar.

Key in the address of the required website and tap Go.

Add current website to bookmarks

Tap the menu icon.

Key in the required name of the bookmark and tap SAVE.

Go to bookmark

Tap the bookmarks icon.

Tap the required bookmark.

Return to the home screen

Tap the Home key to return to the home screen.

Did this solution solve the problem?

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