Device Guides

Samsung Galaxy Tab S3

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I can't receive voice calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Divert of all calls is turned on: Cancel all diverts.

List view

1. Find "Voice call"

Tap Phone.
Tap the menu icon.
Tap Settings.
Tap More settings.
Tap Call forwarding.
Tap Voice call.

2. Cancel all diverts

Tap the required divert type.
Tap DISABLE.

3. Return to the home screen

Tap the Home key to return to the home screen.
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