Device Guides

Samsung Galaxy Tab S3

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I can't make voice calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Fixed dialing is turned on: Turn off fixed dialing.

List view

1. Find "Fixed dialing numbers"

Tap Phone.
Tap the menu icon.
Tap Settings.
Tap More settings.
Tap Fixed dialing numbers.

2. Turn fixed dialing on or off

Tap Enable FDN to turn on fixed dialing.
Key in your PIN2 and tap OK. The default PIN2 is 0000.
0000
Tap Disable FDN to turn off fixed dialing.
Key in your PIN2 and tap OK. The default PIN2 is 0000.
0000

3. Return to the home screen

Tap the Home key to return to the home screen.
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