Device Guides

Samsung Galaxy Tab S3

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I can't make video calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Samsung Galaxy Tab S3
Samsung Galaxy Tab S3

We found 3 possible causes:

  1. Your tablet is set to use the wrong network mode
  2. The recipient's network doesn't support video calls
  3. Video calls are not supported by the network
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