Device Guides

Samsung Galaxy Tab S3

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No message tone is heard on incoming messages

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The message tone has been turned off: Turn on the message tone.

List view

1. Find "Messages notifications"

Slide your finger downwards starting from the top of the screen.
Tap the settings icon.
Tap Sounds and vibration.
Tap Notification sounds.
Tap Messages notifications.

2. Turn on notifications

Tap the indicator to turn on the function.

3. Select a message tone

Tap Notification sound.
Tap the different message tones to hear them.
Once you've found a message tone you like, tap the Return key.

4. Return to the home screen

Tap the Home key to return to the home screen.
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