Device Guides

Samsung Galaxy Tab S3

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I can't start my tablet

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn off the lock code.

Possible cause 3:

The lock code is turned on

Solution:

Turn off the lock code.

Find "Lock screen and security"
Slide your finger downwards starting from the top of the screen.
Tap the settings icon.
Tap Lock screen and security.
Create lock code using your fingerprint
Tap Fingerprints.
Tap CONTINUE.
Tap the required lock code and follow the instructions on the screen to create an additional lock code.
Follow the instructions on the screen to create the code using your fingerprint.
Tap the required setting.
Tap DONE.
Tap the Return key.
Turn off use of lock code
Tap Screen lock type and key in the current lock code.
Tap None and follow the instructions on the screen to turn off use of lock code.
Return to the home screen
Tap the Home key to return to the home screen.

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